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Limiting Factors in the Utilisation of the Adolescent Reproductive Health Service in Ngaoundere Regional Hospital

Received: 4 August 2025     Accepted: 19 August 2025     Published: 23 September 2025
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Abstract

Context: In Cameroon and particularly in the Adamaoua region, young people are increasingly exposed to sexually transmitted diseases; however, according to the Third General Population Census, in 2005, young people represent at least 32.9% of the population of this region, i.e. 442,388 young people. To support these young people in the prevention and treatment of sexually transmitted diseases, the Cameroonian government created an Adolescent Reproductive Health Unit in July 2014 to facilitate adolescents' access to sexual and reproductive health care. Despite the existence of this Adolescent Reproductive Health Unit (ARHU) at the Ngaoundere Regional Hospital, Reproductive Health Services (RHS) are becoming less and less sought after by these adolescents. According to the annual report of the Adolescent Reproductive Health Unit, an average of 5 young people per week attend this service. Based on the socio-ecological model, our study found that several factors, including socio-cultural, economic and institutional barriers, influence access of adolescents' to and the use of RH services. Methodology: A quantitative study was conducted with 100 people, including 50 teenagers, 40 parents and 10 health professionals. Data were collected using structured questionnaires and analyzed using Excel, highlighting trends and factors associated with the use of Reproductive Health services according to the socio-ecological model. Results: The results reveal that 70% of teens are aware of ARHU, but only 30% have used it. The main barriers identified are: lack of information 30%, distance 20%, cost of transport 20%, stigma 20%, costs of services 10%, attitudes of staff 14% and opening hours 6%. In terms of communication channels, teenagers prefer: Social networks (40%), Awareness at school (36%), Peer discussions (14%), radio (10%), television (10%), SMS and digital platforms (5%). Interpretation: These results show that several social, economic and structural factors justify the low attendance of the Reproductive Health Services of the Ngaoundere Regional Hospital. To address this, it would be important to use the appropriate communication channels, such as social networks.

Published in Central African Journal of Public Health (Volume 11, Issue 5)
DOI 10.11648/j.cajph.20251105.14
Page(s) 261-267
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2025. Published by Science Publishing Group

Keywords

Reproductive Health, Adolescents, Stigma, Access to Care

1. Introduction
Adolescent reproductive health is a major public health concern in Cameroon. Globally , the World Health Organization (WHO) estimates that about 16 million girls aged 15 to 19 give birth each year, with the vast majority living in sub-Saharan Africa, where the rate of access to reproductive health services remains particularly low . In Cameroon, the Demographic and Health Survey indicates that 25% of adolescent girls aged 15 to 19 started their reproductive life, often without appropriate medical follow-up .
In the Adamaoua region, access to and use of youth-friendly reproductive health services are limited by multiple factors. To this end, the Cameroonian government, through the Ministry of Public Health, created in July 2014 within the Regional Hospital of Ngaoundere, an Adolescent Reproductive Health Unit in order to meet the specific needs of these young people aged 10 to 24 . This unit offers essential care such as prevention of sexually transmitted infections, psychological counselling, contraception and sexuality education. However, according to the institution's internal data, less than 30% of the targeted adolescents actually attend the ARHU, which reveals a worrying underuse of the services available .
Many studies, including those of UNFPA and Groupe URD, have explored the social, cultural and structural barriers that hinder adolescents' access to reproductive health care . This research highlights obstacles such as stigma, silence of families, negative perception of health workers, and lack of training of health workers. However, the majority of these studies have been carried out integrating adapted theoretical approaches for social and behavioral change. However, the socio-ecological model, which takes into account the interaction between individual, interpersonal, community and structural factors, seems particularly relevant for studying this multidimensional problem. Social and cultural barriers to access to reproductive health care for adolescents .
It is in this perspective that the present work aims to explore the factors associated with the low use of ARHU services by adolescents within the Ngaoundere Regional Hospital according to the socio-ecological model. The objective is to provide a local empirical basis to enlighten decision-makers, to strengthen existing interventions and above all, to propose realistic recommendations adapted to the cultural, social and institutional specificities of the Adamawa region.
2. Methods
2.1. Type of Study
This study is quantitative, based on the administration of structured questionnaires to assess the determinants of adolescents' use of RH services.
2.2. Scope of the Study
The study was conducted at the Ngaoundere Regional Hospital, a referral hospital in the Adamawa region, as well as in some surrounding communities where adolescents likely to use reproductive health services reside (residential area, Boumdjere, Mbideng).
2.3. Study Population
The study population includes:
1. Audience group: the living populations in the coverage area of the Ngaoundere Regional Hospital.
2. Priority Audiences:
1) Adolescents aged 10 to 24;
2) Parents or guardians of teenagers;
3) Health staff working at the Adolescent Reproductive Health Unit and the Regional Hospital of Ngaoundere;
4) Community and religious leaders.
2.4. Participants and Sampling
Sampling was conducted using a non-probability method based on the availability and willingness of participants . The sample is composed of 100 participants, distributed as follows: 50 adolescents (68% girls and 32% boys) aged 10 to 24 years, 40 parents/guardians, and 10 health professionals working at the Ngaoundere Regional Hospital.
2.5. Data Analysis
The data were analyzed using Excel software to generate descriptive statistics (frequencies, percentages)
2.6. Theoretical Reference
The theoretical model used in this study is the socio-ecological model.
2.7. Ethical Considerations
The informed consent of the participants, guaranteed confidentiality of the data and the approval of the Adamawa Regional Delegation of Public Health of the Ethics Committee of the Regional Hospital of Ngaoundere.
3. Results
3.1. Socio-demographic Characteristics of Participants: 100 People Participated in the Study
The distribution by sex, age and religion shows that the majority of adolescents surveyed are girls (68%), compared to 32% boys. This may indicate a greater availability or openness of girls to participate in the study. The majority of the parents surveyed are men (60%), and most are aged between 30 and 49 (65%). 60% of the health workers surveyed are predominantly male and are between the 30-39 and 40-49 age groups (30% each).
Table 1. Socio-demographic characteristics of participants.

Participants

Variables

Number

Percentage

Teenagers

Sexe

Girls

34

68%

Boys

16

32%

Age

10-14 years old

10

20%

15-19 years old

25

50%

20-24 years old

15

30%

Religion

Christian

25

50%

Muslim

20

40%

Others

5

10%

Parents

Sexe

Male

24

60%

Female

16

40%

Age

Less than 30 ans

6

15%

30-39 years old

14

35%

40-49 years old

12

30%

50 years and older

8

20%

Health workers

Sexe

Male

6

60%

Female

4

40%

Age

20-29 years old

2

20%

30-39 years old

3

30%

40-49 years old

3

30%

more than 50 years old

2

20%

3.2. Knowledge of the RS and Services
70% of adolescents are aware of the ARH unit, and 45% of the parents surveyed have low knowledge of reproductive health, and 70% of these parents do not discuss reproductive health with their child. This could be justified by their low level of knowledge on adolescent reproductive health issues. With regard to the training and knowledge of health personnel, the majority have not received specific training in adolescent reproductive health (70%) and rate their level of knowledge at 50%.
Table 2. Level of knowledge.

Participants

Knowledge of service

Answers

Number

Percentage

Teenagers

Knowledge of USRA?

Yes

35

70%

No

15

30%

Knowledge/religion

Christian

20

80%

Muslim

12

60%

Autres

3

60%

Parents

Do you know the USRA?

Yes

9

22.5%

No

31

77.5%

Do you discuss about their productive health with your children?

Yes

12

30%

No

28

70%

Level of knowledge of the parents on USRA

Very good

5

12,5%

Good

7

17.5%

Medium

10

25%

Weak

18

45%

Health workers

Have you received specific training in SRA

Yes

3

30%

No

7

70%

Level of knowledge

Very good

1

10%

Good

2

20%

Medium

2

20%

Weak

5

50%

3.3. Use of Services
Only 30% of teenagers use USRA's services and are mostly Christians (40%).
Table 3. Use of services.

Use of services

Number

Percentage

Yes

15

30%

No

35

70%

Table 4. Service Utilization by Age (among those who use services).

Age

Use of service (yes)

Percentage

10-14 years old

2

20%

15-19 years old

10

40%

20-24 years old

3

20%

Table 5. Use of Services by Religion (Among Those Who Use Services).

Religion

Use of service (yes)

Percentage

Christian

10

40%

Muslim

4

20%

Others

1

20%

3.4. Reason for Non-utilization of Services
Lack of information 30%, distance 20%, cost of transport 20%, stigma 20%, costs of services 10%, attitudes of staff 14% and opening hours 6%.
Table 6. Reasons for non-use (among those who did not use the services).

Reason for non-use of services

Number

Percentage

Lack of information

10

30%

Distance

7

20%

Cost of transport

7

20%

Stigma

7

20%

Costs of services

5

10%

Attitude of health staff

6

14.1%

Opening hours

3

6%

3.5. Communication Channels
School is the main source of information on reproductive health, followed by friends and traditional media (radio, television, print). The data collected reveals that teenagers prefer to receive information via social networks (40%) and awareness at school (20%).
Table 7. Reproductive Health Information Channels.

How did you hear about Reproductive Health?

Number

Percentage

School

18

36%

Friends

10

20%

Family

5

10%

Mediaş (radio and TV

7

14%

Social networks

5

10%

NGOs/Associations

3

6%

None

2

4%

Table 8. Preferred channels to receive information.

Which channel do you prefer for information?

Number

Percentage

Social networks

20

40%

School

10

20%

Friends

7

14%

TV

5

10%

Radio

5

10%

Phone message

3

6%

3.6. Perceived Barriers
The main barriers identified by adolescents are lack of information (30%), distance and transportation (20%), and stigma (20%). The 22 parents with a relatively good knowledge of reproductive health noted the lack of financial resources (40.90%), social stigma (18.18%), and distance to the hospital (27.27%). For those who do not discuss SR with their child, religion (39.29%) is one of the main reasons, followed by culture and tradition (28.57%) and shame (25%).
Table 9. Perceived Barriers for Adolescents.

Perceived barriers

Number

Percentage

Lack of information

15

30%

Distance and transport

10

20%

Stigma

10

20%

lack of financial resources

5

10%

Health Staff attitudes (lack of confidentiality)

7

14%

Opening hours

3

6%

Table 10. Reasons why parents do not discuss reproductive health with their children.

Why don't you talk about sexuality with your children

Number

Percentage

I just don't want to

2

7.14%

My religion

11

39.28%

My culture

8

28.57%

Shame

7

25%

Others

0

0%

Total

28

100%

3.7. Factors for Improvement
6% of teenagers find opening hours inadequate, which indicates that services need to be adapted to school schedules and teenagers' availability. The main recommendations to improve access to services, according to parents, include reducing the costs of services (22.72%), raising awareness and education (45.45%), and creating specific programs for adolescents (9.09%). Health personnel mention the continuous training of personnel (90%), awareness and education (70%), and the creation of specific programs for adolescents (90%).
Table 11. Factors that may improve adolescents' use of reproductive health services.

Factors

Number

Percentage

Reduced service costs

5

22.72%

Sensitisation and education

10

45.45%

Adapted opening hours

3

13.63%

Continuous training of health staff

1

4.54%

Improved privacy

2

9.09%

Creation of specific programs for teenagers

1

4.54%

Total

22

100%

4. Discussion
The objective of this study was to analyze the factors associated with the low utilization of reproductive health (RH) services by adolescents attending the Adolescent Reproductive Health Unit of the Regional Hospital of Ngaoundere. The results highlighted several barriers limiting access, including social stigma, lack of confidentiality, cultural and religious barriers, as well as structural factors such as distance and lack of adequate information. Although 70% of adolescents reported being aware of the existence of these services, only 30% actually use them. This low utilization is largely explained by the fear of being judged, the lack of training of health workers and the still too low involvement of parents in their children's sex education.
Our findings are consistent with and confirm observations made in several previous studies. Groupe URD's operational report also highlights the impact of social and cultural norms on access to RH services, particularly in rural areas where taboos and religious norms severely limit adolescents' autonomy in terms of reproductive health. Our study revealed that 20% of the adolescents surveyed fear being judged if they go to a reproductive health service, an observation in line with the work of the URD Group. In addition, this report emphasizes the role of parents and guardians, whose involvement is often limited by patriarchal beliefs and social prohibitions: this is confirmed by our results, as 70% of parents say they never discuss reproductive health with their children, and only 25% believe they have sufficient knowledge of RH services.
These findings are also consistent with the study conducted in Ethiopia by Melese et al. (2024), which showed that the lack of dialogue within families, due to cultural taboos and parents' lack of knowledge, is a major obstacle to adolescents' access to reproductive health services .
However, by relying solely on a quantitative approach, it does not allow us to grasp the full complexity of the sociocultural, psychological and relational barriers that influence young people's behaviours towards RH services. It would be relevant for future research to integrate qualitative methods, such as interviews or focus groups, in order to better understand the realities experienced by adolescents and the obstacles perceived by parents and professionals. This additional analysis could help design more tailored interventions, inform public policies, and sustainably improve young people's access to reproductive health services in the Adamawa region.
5. Limitations
Reduced sample size, limiting generalizability of Results. The absence of a complementary qualitative survey.
6. Conclusion
Reproductive health occupies a central place in the prevention of communicable diseases. In Cameroon, the Adamawa region, given its geographical location, has obtained the creation of a reproductive health unit within the regional hospital . However, the use of this unit remains below expectations, which leads us to conduct a study on the factors that may justify this situation. Through quantitative research with 100 participants, including parents, health workers and community leaders, we have identified factors limiting the lack of information, distance, transport costs, stigma, service costs, health workers' attitudes and hours of operation. Then we identified motivating factors that can improve the use of services, such as cost reduction, opening hours and awareness. The results of this research, although specific, could contribute to the improvement of the use of health services dedicated to young people. As a result, it remains limited as regards the generalization of results.
Abbreviations

ARHU

Adolescent Reproductive Health Unit

DHS

Demographic and Health Survey

RH

Reproductive Health

RHS

Reproductive Health Services

URD

Urgence Rehabilitation Development

WHO

World Health Organization

Author Contributions
Bangai Tizi Nasser: Conceptualization, Methodology, Project administration, Supervision Validation, Writing – review & editing
Fadimatou Baba Djoulde: Conceptualization, Data curation, Investigation, Resources, Writing – original draft
Tagne Nossi Alain: Data curation, Formal Analysis, Methodology, Software, Supervision, Validation, Visualization, Writing – review & editing
Conflicts of Interest
All the authors declare no conflicts of interest.
References
[1] MINJEC C. National Strategic Plan for Adolescent and Youth Health 2016-2020. MINJEC; 2016.
[2] BUCREP. 3eme RGPH. Rapport de présentation des résultats définitifs. Yaounde-Cameroon: BUCREP; 2010 p. 67.
[3] MoH Cameroon. Annual report of the Adolescent Reproductive Health Unit. MoH; 2024.
[4] UNICEF. SBC GUIDANCE. 2025 [cited 2025 Aug 13]. Available from:
[5] Coron C. La boîte à outils de l’analyse de données en entreprise. Dunod; 2025.
[6] World Health Organization. WHO recommendations on adolescent sexual and reproductive health and rights. WHO Recomm Adolesc Sex Reprod Health Rights. 2018.
[7] INS, ICF. Demographic and Health Surveys (DHS) & Multiple Indicator Cluster Surveys (MICS) 2018. 2020 [cited 2021 Mar 24]; Available from:
[8] UNFPA. Cameroun: Des structures de santé adaptées aux adolescents et jeunes. UNFPA Cameroon. 2015 [cited 2025 Aug 13]. Available from:
[9] National Health Information System. 2023 [cited 2022 Dec 15]. Available from:
[10] Ninsiima LR, Chiumia IK, Ndejjo R. Factors influencing access to and utilisation of youth-friendly sexual and reproductive health services in sub-Saharan Africa: a systematic review. Reprod Health. 2021; 18: 135.
[11] Sidamo NB, Kerbo AA, Gidebo KD, Wado YD. Socio-Ecological Analysis of Barriers to Access and Utilization of Adolescent Sexual and Reproductive Health Services in Sub-Saharan Africa: A Qualitative Systematic Review. Open Access J Contracept. 2023; 14: 103-18.
[12] Caumont D. Les études de marché - 5e éd. Dunod; 2016.
[13] Melese M, Esubalew D, Siyoum TM, Worku YB, Azanaw J, Mengistie BA. Parent-adolescent communication on sexual and reproductive health issues and associated factors among secondary public-school students in Gondar town, northwest Ethiopia: an institution based cross-sectional study. Front Public Health. 2024; 12: 1342027.
[14] MoH Cameroon. National Plan for Reproductive, Maternally, Neonatal and Child Health, ministry of public health, 2022. MoH; 2022.
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    Nasser, B. T., Djoulde, F. B., Alain, T. N. (2025). Limiting Factors in the Utilisation of the Adolescent Reproductive Health Service in Ngaoundere Regional Hospital. Central African Journal of Public Health, 11(5), 261-267. https://doi.org/10.11648/j.cajph.20251105.14

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    ACS Style

    Nasser, B. T.; Djoulde, F. B.; Alain, T. N. Limiting Factors in the Utilisation of the Adolescent Reproductive Health Service in Ngaoundere Regional Hospital. Cent. Afr. J. Public Health 2025, 11(5), 261-267. doi: 10.11648/j.cajph.20251105.14

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    AMA Style

    Nasser BT, Djoulde FB, Alain TN. Limiting Factors in the Utilisation of the Adolescent Reproductive Health Service in Ngaoundere Regional Hospital. Cent Afr J Public Health. 2025;11(5):261-267. doi: 10.11648/j.cajph.20251105.14

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  • @article{10.11648/j.cajph.20251105.14,
      author = {Bangai Tizi Nasser and Fadimatou Baba Djoulde and Tagne Nossi Alain},
      title = {Limiting Factors in the Utilisation of the Adolescent Reproductive Health Service in Ngaoundere Regional Hospital
    },
      journal = {Central African Journal of Public Health},
      volume = {11},
      number = {5},
      pages = {261-267},
      doi = {10.11648/j.cajph.20251105.14},
      url = {https://doi.org/10.11648/j.cajph.20251105.14},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.cajph.20251105.14},
      abstract = {Context: In Cameroon and particularly in the Adamaoua region, young people are increasingly exposed to sexually transmitted diseases; however, according to the Third General Population Census, in 2005, young people represent at least 32.9% of the population of this region, i.e. 442,388 young people. To support these young people in the prevention and treatment of sexually transmitted diseases, the Cameroonian government created an Adolescent Reproductive Health Unit in July 2014 to facilitate adolescents' access to sexual and reproductive health care. Despite the existence of this Adolescent Reproductive Health Unit (ARHU) at the Ngaoundere Regional Hospital, Reproductive Health Services (RHS) are becoming less and less sought after by these adolescents. According to the annual report of the Adolescent Reproductive Health Unit, an average of 5 young people per week attend this service. Based on the socio-ecological model, our study found that several factors, including socio-cultural, economic and institutional barriers, influence access of adolescents' to and the use of RH services. Methodology: A quantitative study was conducted with 100 people, including 50 teenagers, 40 parents and 10 health professionals. Data were collected using structured questionnaires and analyzed using Excel, highlighting trends and factors associated with the use of Reproductive Health services according to the socio-ecological model. Results: The results reveal that 70% of teens are aware of ARHU, but only 30% have used it. The main barriers identified are: lack of information 30%, distance 20%, cost of transport 20%, stigma 20%, costs of services 10%, attitudes of staff 14% and opening hours 6%. In terms of communication channels, teenagers prefer: Social networks (40%), Awareness at school (36%), Peer discussions (14%), radio (10%), television (10%), SMS and digital platforms (5%). Interpretation: These results show that several social, economic and structural factors justify the low attendance of the Reproductive Health Services of the Ngaoundere Regional Hospital. To address this, it would be important to use the appropriate communication channels, such as social networks.
    },
     year = {2025}
    }
    

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  • TY  - JOUR
    T1  - Limiting Factors in the Utilisation of the Adolescent Reproductive Health Service in Ngaoundere Regional Hospital
    
    AU  - Bangai Tizi Nasser
    AU  - Fadimatou Baba Djoulde
    AU  - Tagne Nossi Alain
    Y1  - 2025/09/23
    PY  - 2025
    N1  - https://doi.org/10.11648/j.cajph.20251105.14
    DO  - 10.11648/j.cajph.20251105.14
    T2  - Central African Journal of Public Health
    JF  - Central African Journal of Public Health
    JO  - Central African Journal of Public Health
    SP  - 261
    EP  - 267
    PB  - Science Publishing Group
    SN  - 2575-5781
    UR  - https://doi.org/10.11648/j.cajph.20251105.14
    AB  - Context: In Cameroon and particularly in the Adamaoua region, young people are increasingly exposed to sexually transmitted diseases; however, according to the Third General Population Census, in 2005, young people represent at least 32.9% of the population of this region, i.e. 442,388 young people. To support these young people in the prevention and treatment of sexually transmitted diseases, the Cameroonian government created an Adolescent Reproductive Health Unit in July 2014 to facilitate adolescents' access to sexual and reproductive health care. Despite the existence of this Adolescent Reproductive Health Unit (ARHU) at the Ngaoundere Regional Hospital, Reproductive Health Services (RHS) are becoming less and less sought after by these adolescents. According to the annual report of the Adolescent Reproductive Health Unit, an average of 5 young people per week attend this service. Based on the socio-ecological model, our study found that several factors, including socio-cultural, economic and institutional barriers, influence access of adolescents' to and the use of RH services. Methodology: A quantitative study was conducted with 100 people, including 50 teenagers, 40 parents and 10 health professionals. Data were collected using structured questionnaires and analyzed using Excel, highlighting trends and factors associated with the use of Reproductive Health services according to the socio-ecological model. Results: The results reveal that 70% of teens are aware of ARHU, but only 30% have used it. The main barriers identified are: lack of information 30%, distance 20%, cost of transport 20%, stigma 20%, costs of services 10%, attitudes of staff 14% and opening hours 6%. In terms of communication channels, teenagers prefer: Social networks (40%), Awareness at school (36%), Peer discussions (14%), radio (10%), television (10%), SMS and digital platforms (5%). Interpretation: These results show that several social, economic and structural factors justify the low attendance of the Reproductive Health Services of the Ngaoundere Regional Hospital. To address this, it would be important to use the appropriate communication channels, such as social networks.
    
    VL  - 11
    IS  - 5
    ER  - 

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  • Abstract
  • Keywords
  • Document Sections

    1. 1. Introduction
    2. 2. Methods
    3. 3. Results
    4. 4. Discussion
    5. 5. Limitations
    6. 6. Conclusion
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  • Abbreviations
  • Author Contributions
  • Conflicts of Interest
  • References
  • Cite This Article
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